Support : Problem With Game Function : Crashes and Lock Ups

I'm having lockup or crashing problems. What can I do?


Many times these types of issues can be resolved by simply uninstalling and reinstalling the game.

Also, many games in the Arcade require the most recent version of DirectX in order to run properly. DirectX is freely available from Microsoft here.

Otherwise, be sure to check the minimum specifications of the particular game you are installing and be sure that the computer you are using meets those specifications.


If this is not the answer you are looking for, you can contact us directly using the form on our contact page